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Notice
UnionPay Members and Partners: Due to technical issues of the token vendor, users using soft tokens as the authentication method encountered problems to access CDRS and RMS on 22nd Oct. This issue was fixed on 23rd Oct and a new token file has already been sent to the users via email. Please import the new token file you received into your computer to access CDRS and RMS. For any CDRS access failure, please contact us at cdrs@unionpayintl.com or tel 8621-20265600. For any RMS access failure, please contact us at risk@unionpyintl.com or tel 8621-20265718. Sincere apologies for inconveniences this issue may cause.
[详情]

公告
CDRS and RMS Access Issue for Soft Token Users
Dispute Resolution System
2020-10-28 13:38:54
UnionPay Members and Partners:

Due to technical issues of the token vendor, users using soft tokens as the authentication method encountered problems to access CDRS and RMS on 22nd Oct. 

This issue was fixed on 23rd Oct  and a new token file has already been sent to the users via email. Please import the new token file you received into your computer to access CDRS and RMS.

For any CDRS access failure, please contact us at cdrs@unionpayintl.com or tel 8621-20265600.

For any RMS access failure, please contact us at risk@unionpyintl.com or tel 8621-20265718.

Sincere apologies for inconveniences this issue may cause.